CREATOR · DIGITAL EXPERIENCE
What you want to say matters more than the greeting.
Don't open with a greeting and then wait. Send what you came to say in the same message. Faster conversations start with that small habit.
NO HELLO
Before you wait for a reply, send the reason you wrote.
Hello
Yes?
Mind if I ask you something?
Sure, go ahead.
I wanted to ask about tomorrow's schedule.
The actual question arrives only after several round trips.
Hi! Before tomorrow's meeting, could you tell me where the notes are?
Hi! The notes are in the folder shared last week.
When the point arrives with the greeting, the other person can start on an answer the moment they read it.
A messenger is not a phone call.
On a call, saying hello and waiting for a voice on the other end is natural. In chat, people open messages at different times.
A note that only says hello doesn't tell them what you need.
Send the greeting and the question together, and they can understand it — and answer — as soon as they see it.
A kind greeting is always welcome.
Just don't stop there and wait. Put the point in the same message, right after hello.
Good communication starts with respecting each other's time.
ABOUT
From an idea to an experience.
XDAYOUNGX is a personal brand for digital experience and clearer conversation. The aim is something fast, intuitive, and hard to forget.
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Designing for the web, and for the feeling of using it.